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NetBlame

Support

Email us · app@mint-soft.com

FAQ

How is NetBlame different from a speed test?

A speed test gives you download, upload and ping numbers. NetBlame splits the path into three hops — your phone, your router and your line — judges each one, and names the hop that's to blame along with an ordered fix checklist.

Is NetBlame free?

Yes. Diagnosis, culprit isolation and fixes are free. NetBlame Pro is an optional subscription that removes ads and unlocks shareable reports.

What if no single hop is to blame?

NetBlame never names a fake culprit. When hops tie or a hop can't be measured, it tells you so instead of guessing.

How do I know the fix worked?

After you follow the checklist, re-measure. NetBlame shows the before/after result for the culprit hop so you can see the improvement.

Will a test use my mobile data?

Testing the line on mobile data is off by default. If you turn it on, NetBlame asks before each test. You can also choose the download test size in Settings.

Can I see when my connection usually slows down?

Yes. Every diagnosis is saved to History, and Stats shows a calendar and a heatmap of the times your connection struggles.